Cleaning and Restoration Association

YOU ARE REQUIRED TO REGISTER AND PAY FOR YOUR IICRC EXAM PRIOR TO ATTENDING YOUR LIVE STREAM COURSE.

The exam testing will be completed through Proctor Free – an online proctoring service.

Proctor Free (i.e. Online Testing):

  • Students, you should check your inbox and spam/junk folder for an email from the IICRC –This email address is being protected from spambots. You need JavaScript enabled to view it. – within 1-3 business days after exam registration. This email will include all information pertaining to taking the exam online with Proctor Free.
  • Proctor Free requires a computer, microphone, webcam and internet. Full technical requirements may be found here: https://proctorfree.com/technical-requirements/
  • Students must also have a valid government issued photo ID for exam access.
  • Students will have 90 days to complete the exam from the last date of the course.
  • Proctor Free online exams are single access only. Students cannot log out and then log back in.
  • Proctor Free only allows for answering test questions in sequential order. Students cannot go back and change a previously submitted answer, but they can view a previously submitted answer.
  • Customer support for Proctor Free: http://support.proctorfree.com

If you have any further questions about the IICRC exam process, visit IICRC's FAQ page or contact IICRC at This email address is being protected from spambots. You need JavaScript enabled to view it. or initiate a chat on IICRC's website.

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Contact Us

Cleaning and Restoration Association
3284 Ramos Circle
Sacramento, CA 95827

Phone: 916.736.1100 ext. 302
Fax: 916.736.1134

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